Sunday my long-suffering and barely working washing machine died. It would not spin - tried everything - even re-booting (unplug and plug back in). Nothing worked. Luckily I was washing my cleaning rags on a half load cycle. I rung them out and threw them in the still working dryer. Then we bailed the water.
Craig's List is always my friend. So off I went to peruse the offerings after first leaving a message for my wonderful repair person Woody at G&H Appliance Repair. I found an LG front loader in my price range and called - several times - I talked to a nice woman who said they were exceptionally busy and would get back to me with a delivery time - Monday at 10 am.
Monday came and with it a call from Debbie - Woody's wife. "DO NOT BUY THE LG", were her first words. I then learned that there are no parts for LG and even though they are rated high in Consumer's Reports - they were not repairable. No parts - no repairs! Buy a Whirlpool - or maybe the newer Maytag manufactured by Whirlpool.
Back to Craig's List - and there I found a posting for Appliance World in Garden Grove. They were very smart too. Didn't actually post their phone number, but directed me to Yelp where they had numerous 5-Star Reviews!! The phone number and the name of the contact person Shane was there.
I called - Sean answered. He was very polite and helpful to this persnickety older woman! I told him my requirements per Woody - a direct drive machine by Whirlpool. Preferentially one with a 4.0 capacity. He
texted me pictures of the Model and Serial Number from several machines he had. After several calls back and forth with Woody and Debbie - who were very helpful and patient - I decided to get a Maytag manufactured by Whirlpool for Sears. Delivered and set up the cost would be a little over $300.00
IMPORTANT TIP: Sean also explained to me why I always had a residue buildup just under the rim of the washer - from using the Softener Dispenser built into the machine. He said put the softener directly into the water - no build up and softer clothes! He gave me several other tips which will be in the Coastal Breeze next month.
My machine was delivered and my laundry done by 4 pm! What a great experience! And now my clothes feel cleaner and they are much drier when they emerge from the washing machine!
Thanks to Sean 714.530.9551 and to Debbie and Woody 714.839.1944 ! I recommend all of them for any appliance needs.
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